Terms and Conditions
Libermanenglish LLC, hereinafter referred to as the "online teacher," provides online courses for General English, Business English, and Exam Preparation English. These courses are conducted through the Internet and comprise of 50-minute classes for individuals or groups. It is important to note that the individual online lessons are exclusively taught by Andrew Liberman.
1. English lesson
1.1. You must be online and prepared for the lesson at the pre-agreed time.
1.2. As part of this agreement, you shall be granted the right to participate in a test lesson, which is designed to facilitate the online learning environment and enable the online teacher to evaluate your existing skills.
1.3. After completing each lesson, the online teacher will provide feedback and assign homework in the virtual classroom of the Learning Management System (LMS). The LMS is based on the Notion web app platform and powered by Artificial Intelligence (AI), hereinafter referred to as "NOTION AI". Therefore, it is essential to have NOTION AI installed on your device.
1.4. The online teacher actively utilizes AI technologies such as NOTION AI, GPT-3.5, GPT-4, Anthropic Claude, Theb.Ai, Google Bard, Pi-AI, Perplexity, Llama2, and other AI tools to enhance the learning process. These tools are used for tasks such as summaries, analysis, prognosis, and designing customized programs tailored to students' personal needs.
2. Technical requirements
2.1. Prior to the initial lesson, it is essential to correctly install the ZOOM application on both your computer and mobile device. To participate in our lessons, you must create an account and add our teacher's ID to your contact list: info@andrewliberman.org. Your teacher will gladly assist you with this process.
2.2. Additionally, it is necessary to download the QUIZLET app on your mobile device, create an account, and provide your Quizlet account email to your teacher. This will allow your teacher to add you to the QUIZLET class, enabling you to access and utilize shared flashcards containing learning materials.
2.3. Furthermore, it is required to install NOTION AI on both your computer and mobile device, create an account using your email, and share your NOTION AI account email with your teacher to join NOTION AI.
2.4. A reliable broadband internet connection is essential to ensure high-quality audio and video during the classes. In the event of a slow internet connection resulting in compromised audio or video quality, the teacher may request that you disable your camera to improve the audio quality.
2.5. For effective class interactions and assessment of your non-verbal communication, it is recommended to have a high-quality web camera.
3. Payment and fees
3.1. All fees and transactions are in dollars unless otherwise agreed upon. The trial lesson is provided free of charge. You can then choose to purchase packages of 5, 10, or 15 lessons in advance. The more lessons you pay for in advance, the higher the discount that the online teacher offers you from the standard rates. The actual fees are published on the website of the online teacher at www.andrewliberman.org/tuitionfees.
3.2. Each package is valid within 45 days. After 45 days, all untaught lessons burn out and the fee is not refunded unless the package validity is extended for another 45 days.
3.3. Payments should be made through international bank transfer, following the instructions provided on the INVOICE sent to you before the lessons.
3.4. By making the payment you accept this Terms and Conditions and The Privacy Policy.
3.5. The payment should be made at least 24 hours before the lessons. If payment is made later, your classes will be rescheduled as follows.
3.6. You have the option to extend the validity of the package for an additional 45 days. You can extend the package validity up to a maximum of two times. The cost for this service is $35 for each extension, which covers a 45-day period.
3.7. It is possible to extend the package for an additional 45 days only within 7 days after its expiration date. However, after the expiration of the 7-day period, the package cannot be extended, and you must proceed with the purchase of a new package.
4. Cancellation
4.1. If you are unable to attend the lesson at the pre-agreed time, you must provide at least 8 hours' notice. If you cancel your lesson with less than 8 hours' notice or miss it, the lesson will be considered completed and deducted from your package.
4.2. You have the freedom to make unlimited cancellations; however, it is crucial to extend the validity of your package to prevent the loss of lessons within the package after 45 days. Typically, you will receive automated notifications regarding the package expiration on NOTION AI, so it is essential to have the application installed on your mobile device.
4.3. The termination of the lessons are considered as force majeure in any of the following cases:
4.3.1. extremely bad audio quality,
4.3.2. disruption of the Internet services on any sides of the lesson,
4.3.3. simultaneous disruption of the services of ZOOM or NOTION AI
4.3.4. Breakage of your computer or another device used for the lesson.
4.3.5. Any other unforeseen circumstances beyond the control of both parties that hinder the completion of the lesson will be considered force majeure and the lesson will be rescheduled.
4.4. In the case of force majeure, if more than 30 minutes have elapsed, the entire lesson will be considered completed.
4.5. Failure to appear within 10 minutes shall be deemed as an abandonment of the lesson, and the lesson shall be deemed as completed.
4.6. In the event that you decide to terminate your package and opt not to attend the remaining pre-ordered lessons, the regular price of the completed lessons will be deducted from the paid fee, and the remaining amount will be refunded within a period of 45 days. However, if you request termination after the expiration of the 45-day validity period of the package, your package will be terminated and the lessons will not be subject to refund.
4.7. In the event that you need to temporarily suspend your lessons (due to a business trip, holidays, sick leave, etc.), you are required to notify the teacher at least 8 hours prior to the scheduled lesson, specifying the precise date of your return. Your lessons can be placed on hold for a maximum duration of 10 days, and your package validity will be extended to 55 days. After the 10-day period, the provisions of item 3.2 shall be applicable.
4.8. In the event that the online teacher cancels the lesson, appropriate measures shall be taken to reschedule the lesson or provide an alternative arrangement, ensuring that you receive the full value of the lesson for which payment has been made. Furthermore, the validity of your lesson package shall be extended for an additional period of 3 days.
4.9. The online teacher provides a guarantee that you will receive prior notification of any cancellations or changes to the lesson at least 8 hours in advance. In the event that this notification is not provided, one additional lesson will be added to your package, and its validity will be extended by an additional 3 days.
5. Exclusion of liability
5.1. The online teacher cannot be held responsible for any damage caused by the performance or inadequacy of third-party services (e.g., Internet, ZOOM, or NOTION AI).
PRIVACY POLICY
What information do we collect?
We collect information from you when you join our NOTION AI or Quizlet, fill out a form, or purchase English lessons.
When ordering or registering on our website, NOTION AI, or Quizlet, you may be asked to enter your name, e-mail address, phone number, WhatsApp, or Telegram. However, you can also visit our website anonymously.
Some lessons may be partially or fully recorded and uploaded to NOTION AI or YouTube for further analysis and feedback. However, these recordings are never shared publicly.
As a third-party vendor, Google uses cookies to display ads on your site. Google utilizes the DART cookie to deliver ads to your users based on their visit to your sites and other sites on the internet. Users have the option to opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways
To personalize your experience: Your information helps us to better respond to your individual needs.
To improve our website: We continually strive to improve our website offerings based on the information and feedback we receive from you.
To improve customer service and teaching service: Your information helps us to more effectively respond to your customer service requests and support needs.
To process transactions: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
To administer a contest, promotion, survey, or other site feature.
To send periodic emails or messages.
The email address you provide for order processing may be used to send you information and updates about your order. Additionally, you may receive occasional company news, updates, and related product or service information.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Do we use cookies?
Yes (Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the sites or service provider systems to recognize your browser and capture and remember certain information.
We use cookies to understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This excludes trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as they agree to keep this information confidential. We may disclose your information if we believe it is necessary to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety. However, non-personally identifiable visitor information may be shared with other parties for marketing, advertising, or other purposes.
Third-party links
Occasionally, we may choose to include or provide third-party products or services on our website. These third-party sites have their own separate and independent privacy policies. As a result, we do not have any responsibility or liability for the content and activities of these linked sites. However, we are committed to protecting the integrity of our site and appreciate any feedback regarding these sites.
California Online Privacy Protection Act Compliance
We value your privacy and have taken the necessary precautions to comply with the California Online Privacy Protection Act. Therefore, we will not distribute your personal information to outside parties without your consent.
Children's Online Privacy Protection Act Compliance
We comply with the requirements of COPPA (Children's Online Privacy Protection Act) and do not collect any information from individuals under 13 years old. Our website, products, and services are intended for individuals who are at least 13 years old or older.
Online Privacy Policy Only
This online privacy policy applies solely to information collected through our website and does not apply to information collected offline.
Terms and Conditions
Please also read our Terms and Conditions section, which establishes the use, disclaimers, and limitations of liability governing the use of our website.
Your Consent
By using our site, you consent to our online privacy policy.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will update the modification date below.
This policy was last modified on 11.01.2023.
Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.
Libermanenglish, LLC